Products for all levels of AI maturity
Combining a suite of proprietary SaaS products and Machine Learning Techniques, otso delivers custom company modelling outcomes to tackle complex business problems around unstructured data.
Understand in real-time the why behind your customer intent
An interactive, digital dashboard enabling the exploration of insights from both first-party and external text data to uncover emerging issues behind customer perception. Leverage the otso BI platform to make more timely, evidence-based CX improvement decisions, and reduce operational lag.
Measure customer sentiment with your personalised dashboard
Visualise customer sentiment, emotion and intent drivers classified by AI custom trained on your company data.